Effective Date: May 13, 2025
Last Updated: May 13, 2025
Contact: support@kdsay.com
This Privacy Policy describes how KdSay Labs Inc. (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use kdSay.com (the “Service”).
We do not collect your name, phone number, address, or any government-issued ID. We do not use third-party advertising cookies.
Chat data is stored temporarily in encrypted form using Redis. All communication is secured via HTTPS and encrypted WebSockets.
Anonymous session data may be kept for up to 30 days from the last chat for debugging and analytics. Messages are deleted from our servers shortly after the session ends. Our goal is to retain no chat history.
We do not sell your personal data. We may share data only if legally required or to comply with law enforcement requests.
Depending on your location and our infrastructure providers, your data may be processed on servers located outside your province, state, or country. We take steps to ensure appropriate safeguards are in place consistent with applicable laws.
We may use third-party infrastructure or analytics tools to operate, secure, or improve the Service (for example, hosting, logging, or error monitoring). Where used, such providers are bound by contractual obligations to protect your data.
Under Canadian privacy laws (including PIPEDA), you have the right to request a copy of your personal data and request deletion of your session data. To do so, email: support@kdsay.com.
kdSay is not intended for children under the age of 13. If we learn that a child under 13 has used the Service, we will delete their data promptly.
We may update this policy from time to time. Significant changes will be communicated through the website. The “Last Updated” date will always reflect the most recent revision.